Frequently Asked Questions
Do you have pre-made cakes and cupcakes?
We are sorry but we do not have any pre-made desserts, cakes, or cupcakes at this time. Every dessert, cake and cupcake is baked fresh for each order. We bake in small batches to ensure the quality of our baked goods.
Is my date available?
We are a small shop, and we fill up extremely fast. We are currently booked for the days below. This means that we cannot take anymore orders for these dates, regardless of the size or nature of the event.
We are now scheduling orders and deliveries for October into November.
*Please note: If a day is listed above, it is no longer available for orders or deliveries.
Available dates are request dates only and not confirmed dates. We will reply to your email and confirm your date or provide you with an alternate date.
We do not keep a waiting list.
Birthdays don't change. Book early to avoid disappointment.
How can I place an order?
You can place an order by emailing us at email@example.com or using the form on the contact page. You can also call us at 770-217-0982. We are not always able to answer the phone during busy times, so email is the best way to contact us. Please note that all custom cake orders require at least a 1 month notice. Dates are subject to availability. We would ideally like for you to order at least a month in advance so we have more time to design a beautiful and unique cake for you.
- Minimum order for cupcakes is 1 dozen standard size/6 Jumbo.
- You may choose up to 2 flavors per dozen on standard, 1 flavor/6 jumbo. Additional flavors requested will have a $10 surcharge per flavor.
- Standard size cupcakes are $25/dozen.
- Standard size specialty flavor cupcakes are $35/dozen.
- Jumbo cupcakes are $25/6 (regular flavors) $35/6 (specialty)
- Standard size cupcakes must be ordered in sets of 12 and Jumbos in sets of 6.
- At least 3 day notice to order (cupcakes). (Ex. Order Monday for Thursday)
If you wish to order 4 dozen or more standard size cupcakes, please contact us at least a week in advance.
For orders of 100 or more cupcakes please visit our wedding page.
What if I want to change my order?
Orders must be changed at least 5 days in advance. Notifications of order changes must be made by email. If you should need to cancel your order, please do so 48 hours before delivery.
Do you offer cake tastings?
Cake tastings are available for cake orders of 50 servings or more for an additional fee which will be deducted from the final cost of your cake. Cake tasting fees vary according to how many flavors you wish to sample.
Why are your cakes more expensive than my local supermarket bakery?
Because we do everything by hand and the labor on your product is much higher than the average bakery. Imagine the difference in labor between spending 20 minutes making lemon curd on the stove with fresh juice and butter versus popping the top off a bucket and dipping in. Pricing is determined by a number of factors such as cake design, style and complexity. The more complex your cake, the higher it will cost. We also charge extra for hand painted cakes, hand made figures, and anything that has to be carefully handcrafted. There is a minimum of $100 on all cakes. You can find info about pricing here.
How do I pay?
Preferred method of payment is through our secure paypal account using you debit/credit card. You do not need a paypal account. If payment is not paid on time, your order will be cancelled.
Do you require a deposit?
A deposit is required for orders of $60 or more, must be equal to 50% of the cost of the cake, and is non-refundable. The deposit must be made at least 2 weeks in advance. Finals payments are due 1 week before event. Orders that are placed 7 days or less from time of event, must be paid in full. Deposits must be made using secure paypal.
(Please note: An order is not placed on our schedule until a deposit has been made.)
Do you deliver?
Yes, all orders are conveniently delivered to your door, office or special location. Delivery is prearranged between the hours of 10am and 6pm, Monday-Friday, and 9am and 4pm on Saturdays, excluding major holidays. We deliver to most of the Atlanta metro and surrounding areas.
Please contact us for our delivery fees.
There is a $20 delivery/setup for all cupcake orders of 100 or more.
Your delivery is not confirmed until you receive a call/email from us.
Delivery fee subject to change without notice.
Other restrictions apply
We do not have a pickup location.
Where are you located? Can I visit your shop?
We are located in a Catering Kitchen in Atlanta, GA. Sorry but you cannot visit our shop. We are not open to the general public. We are located in a licensed commercial kitchen. We conveniently deliver to your home, office or special event.
What is fondant?
Fondant is a sugar dough used to cover cakes and give them a smooth finished look. It is more versatile that buttercream. We use premium buttercream flavored fondant, so it tastes much better than traditional fondant.
Do you only offer cakes?
No! We offer cupcakes, mini desserts, cookies, edible wedding favors, cheesecakes, muffins, and almost any sweet you can think of. If you don't see it on the menu please do not hesitate to ask.